Northgate Family Dental
Check-ups, cleaning and family dentistry. This website and clinic are made up for the demo.
Sat 9:00 to 13:00
About this demo
The problem
Small clinics get the same questions every day by phone and website chat: hours, prices, whether they take new patients, how to book. Staff answer them between patients, and messages sent after hours wait until morning.
What the chatbot does
- Answers common questions from the clinic's own approved FAQ
- Collects name and phone number for a booking request
- Offers open appointment slots
- Hands anything medical or urgent to a person
How a real version would be built
An AI model such as Claude answers from a short knowledge base the clinic writes and approves. Booking requests go into GoHighLevel as contacts with the chosen slot, and a Make.com scenario can notify the front desk.
What I'd change for a real clinic
Connect it to the clinic's real calendar, agree which questions it may answer, add a clear "talk to a person" option on every reply, and review the chat logs each week to improve the answers.
This page uses scripted replies so it works for anyone who opens it. No messages are stored or sent, and no appointment is booked.